Sector X-ray · IT services and ITES

IT services and AI: five roles, three verdicts.

A services firm sells human delivery hours. The reAImagination platform took five delivery roles apart to the sub-task, priced them and routed every hour. Two roles dissolve, two are redesigned, one expands. The pyramid does not simply shrink; it inverts.

OCF · ASBC · 4B routing · Inclusion by Architecture
The verdicts
Take a role apart

Every hour of the role, priced and routed.

Pick a role, then switch between today and reimagined. Each dot is one hour in every hundred the role spends.

Sub-tasks · share of the role's hours
AI agent (Bot)Packaged tool (Buy)Specialist (Borrow)Your people (Build)◆ Inclusion by Architecture

Loaded cost
Substitutability
Cost to machines
Machines0 h
Specialists0 h
Your people0 h

reAImagination platform output for sector reference roles: OCF decomposition, ASBC activity-based costing and 4B routing. Loaded costs are annual and in USD. Not a forecast for any named company; your own profile comes from your job descriptions in Model 1.

The sector Value Map

Where the hours go across the delivery pyramid.

BotBuyBorrowBuild

Bars show share of hours. The figure on the right is the cost-weighted share routed to Bot or Buy. Hours freed are time, not cash.

For the board

The pyramid trap

The dissolving roles are the entry rungs where a firm's engineers have always begun. The expanding role needs exactly the judgement those rungs used to cultivate. Cut the base to bank the saving, and the firm cannot grow the apex it now depends on to sell.

The move is a pivot, not a cut: stop selling human delivery hours, start selling the engineering of AI delivery.